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Gregory David Roberts, Shantaram (New York: St. Martin’s Press, 2004), 610.
Jeanne Bliss, Wegmans Food Markets Excels by Throwing Away the Rule Book, Think Customers: The 1to1 Blog, July 14, 2011 // www.1to1media.com/weblog/2011/07/customer_bliss_jeanne_bliss_we.html.
RetailSails, Retail Quick Facts: 10 Things About Costco You Probably Don’t Know, April 27, 2011 // retailsails.com/2011/04/27/retail-quick-facts-10-thingsabout-costco-you-probably-dont-know/.
Michael Roberto, Jordan’s Furniture: Shoppertainment, Professor Michael Roberto’s Blog: Musings About Leadership, Decision Making, and Competitive Strategy, October 27, 2009 // michael-roberto.blogspot.com/2009/10/jordans-furniture-shoppertainment.html.
Дуг Раух, телефонный разговор с авторами, 22 марта 2012 года.
Подробности тенденций расходов в маркетинге за последние 50 лет можно узнать в работе Jagdish N. Sheth and Rajendra S. Sisodia, Feeling the Heat: Making Marketing More Productive, part I, Marketing Management 4, no. 2 (fall 1995): 8–23.
Мы благодарим Дуга Леви, CEO компании MEplusYOU, за высказанное мнение по этому вопросу.
Благодарим за этот пример Дуга Леви.
Paul Hawken, Amory B. Lovins, and L. Hunter Lovins, Natural Capitalism: Creating the Next Industrial Revolution (New York: Back Bay Books, 2008).
John Elkington, Cannibals with Forks: The Triple Bottom Line of 21st Century Business (Gabriola Island, B.C., and Stony Creek, Conn.: New Society Publishers, 1998).
Andrew W. Savitz, The Triple Bottom Line: How Today’s Best-Run Companies Are Achieving Economic, Social, and Environmental Success – and How You Can Too (San Francisco: Jossey-Bass, 2006).
Michael E. Porter and Mark R. Kramer, Creating Shared Value: How to Reinvent Capitalism – and Unleash a Wave of Innovation and Growth // Harvard Business Review, January – February 2011, 2–17.
Bill Gates, Making Capitalism More Creative, Time, July 31, 2008 // www.time.com/time/business/article/0,8599,1828069,00.html.
Покойный К. К. Прахалад популяризировал эту идею в книге The Fortune at the Bottom of the Pyramid (Philadelphia: Wharton School Publishing, 2004).
B Lab, B Corps Redefine Success in Business, годовой отчет за 2012 год, www.bcorporation.net/.
Viktor E. Frankl, Man’s Search for Meaning (Boston: Beacon Press, 1959; первая публикация в Австрии в 1946 году под названием Ein Psycholog erlebt das Konzentrationslager).
Кевин Армата, презентация в группе Раджа Сисодиа по сознательному капитализму, Университет Бентли, Уолтем, Массачусетс, осень 2010 года.
David Whitford, Can Compassionate Capitalists Really Win? Interview with Raj Sisodia // Fortune, March 30, 2011 // management.fortune.cnn.com/2011/03/30/can-compassionate-capitalists-really-win/.
Ian Davis, How to Escape the Short-Term Trap // McKinsey Quarterly, April 2005 // www.mckinseyquarterly.com/Corporate_Finance/Performance/How_to_escape_the_short-term_trap_161.